Staff

Service

Pete Abramowicz

Pete Abramowicz

Quick Lane Manager

Certified
417 Reviews
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James Benck

James Benck

Service Director

Certified
381 Reviews
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Amber Straubing

Amber Straubing

Service Advisor

Certified
376 Reviews
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Richard Pitlock

Richard Pitlock

Service Advisor

Certified
275 Reviews
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Dave Brearley

Dave Brearley

Service Manager

Certified
131 Reviews
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Donny Womble

Donny Womble

Quick Lane Advisor

Certified
112 Reviews
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Jimmy Marinez

Jimmy Marinez

Quick Lane Advisor

Certified
100 Reviews
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Management

Nick Shaqra

Nick Shaqra

New Car Sales Manager
178 Reviews
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Don Boros

Don Boros

General Sales Manager
94 Reviews
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Mark Gorokhovsky

Mark Gorokhovsky

General Manager
51 Reviews
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Michael Schlamadinger

Michael Schlamadinger

Sales Manger
21 Reviews
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Bob Mels

Bob Mels

Used Car Manger
9 Reviews
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Sales

Joe Venditti

Joe Venditti

Leasing Manager
120 Reviews
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Nick Ristich

Nick Ristich

Sales Consultant

Certified
113 Reviews
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Karen Boll

Karen Boll

Sales Consultant
77 Reviews
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Ali Huseen

Ali Huseen

Sales Consultant
69 Reviews
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Anthony Gandara

Anthony Gandara

Sales
50 Reviews
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Bert Abdullah

Bert Abdullah

Sales
45 Reviews
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Fay Hussein

Fay Hussein

Sales Consultant
25 Reviews
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Jimmy Segura

Jimmy Segura

Sales Consultant
20 Reviews
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Irving Gasca

Irving Gasca

Sales Consultant
14 Reviews
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Stan Gibson

Stan Gibson

Sales Consultant
12 Reviews
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Mitchell Maryfield

Mitchell Maryfield

Commercial Account Manager
11 Reviews
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Anthony Guiliano

Anthony Guiliano

Sales Consultant
9 Reviews
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Luis Velazquez

Luis Velazquez

Sales Consultant
8 Reviews
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Mike Ryan

Mike Ryan

Fleet Account Manager
1 Review
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Finance

Joe Storti

Joe Storti

Finance Director

Certified
76 Reviews
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Jerry Triplett (JT)

Jerry Triplett (JT)

Finance Manger
46 Reviews
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Internet

Jay Sweis

Jay Sweis

Business Development Manager
18 Reviews
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Janette Lopez

Janette Lopez

Internet Sales Rep
2 Reviews
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Stephanie Fernandez

Stephanie Fernandez

Internet Sales Rep
1 Review
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Conor Smith

Conor Smith

Internet Service Rep
1 Review
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Pete Abramowicz

Pete Abramowicz

Quick Lane Manager

417 Reviews
Certified
Dealership Experience 2 years 9 months
Industry Experience 24 years 6 months
Welcome to Hawk Ford Quick Lane, my name is Pete Abramowicz. I have been in the automotive industry for 22 years. I enjoy my role as a Quick Lane Manager because of the opportunity to help my customers with their automotive service needs. My goal is to provide overall customer satisfaction not only with the automotive service provided but also in their experience with me. Outside of work I enjoy football and family. Go Bears! If you have any questions or need to schedule an appointment, please call me at 708-233-8014. Thank you.
Recent Reviews

Nov 24, 2022

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My experience went really well.

My experience went really well. I was greeted immediately, car was taken in for repair, time was good. I was satisfied.

Nov 24, 2022

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Always a positive experience with service at Hawk/Quick

Always a positive experience with service at Hawk/Quick Lane. Pete takes great care of us. Thanks!

Nov 22, 2022

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My servlce for my 2017 explorer went smoothly l was

My servlce for my 2017 explorer went smoothly l was notetified about what it needed and they did the work as promised. Iwould recommend hawk ford to any one.

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 18, 2022

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Very friendly and helpful.

Very friendly and helpful. Customer service is Great! Always greeting you with a smile and willing to solve your problems.

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James Benck

James Benck

Service Director

381 Reviews
Certified
Recent Reviews

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

Nov 15, 2022

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Very helpful and thorough.

Very helpful and thorough. Very courteous and efficient. Also I didn’t have a long wait.

Nov 15, 2022

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Extremely helpful service professionals that actually

Extremely helpful service professionals that actually ensure my car continues to run well. I'm impressed with the timely notices sent to me to let me know the next services required for optimal performance.

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

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Amber Straubing

Amber Straubing

Service Advisor

376 Reviews
Certified
Recent Reviews

Nov 22, 2022

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When I entered the service area inside I was not

When I entered the service area inside I was not acknowledge at all. There was a gentleman sitting at the first desk who was working but never took the few seconds to acknowledge me. I wasn’t acknowledge until the young lady asked to help me, she was great

Nov 21, 2022

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Great service.

Great service. Nice and easy process. Very quick and helpful. Will definitely come back. Thank you

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 18, 2022

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The dealership did a great job fixing the recall on my

The dealership did a great job fixing the recall on my car in a timely manner!

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

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Richard Pitlock

Richard Pitlock

Service Advisor

275 Reviews
Certified
Recent Reviews

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 18, 2022

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Excellent service.

Excellent service. Thank you for everything. You guys did an awesome job. Fast expedient work. Thanks!

Nov 16, 2022

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Everybody was very professional I have to say it’s the

Everybody was very professional I have to say it’s the cleanest service department I’ve ever been in thank you

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

Nov 15, 2022

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Working with Rich Pitlock was awesome.

Working with Rich Pitlock was awesome. He made getting our vehicles service very easy. Big thank you to Rich!

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Nick Shaqra

Nick Shaqra

New Car Sales Manager
Recent Reviews

Nov 10, 2022

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Very friendly dealership.

Very friendly dealership. Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When my vehicle arrived at the dealership, it was a quick and easy purchase transaction. There were no dealer games played like you would hear at other dealerships. Offered me a very fair amount of money for my trade and stuck to the previously agreed price for the new vehicle I was purchasing. This was truly a great car buying experience.

Nov 06, 2022

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Best ever.

Best ever. Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work together.

Oct 26, 2022

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Nice showroom, friendly people.

Nice showroom, friendly people. Comfortable lounge and knowledgeable sales person. The manager a very nice and friendly. No problem taking test drive with any car.

Oct 21, 2022

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The showroom very clean.

The showroom very clean.The salesman very patient.The service was great. Very good customer service.I would refer others to this location.

Sep 17, 2022

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They did a great job with the touch screen in our truck.

They did a great job with the touch screen in our truck. Music, calls, and navigation work great.

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Dave Brearley

Dave Brearley

Service Manager

131 Reviews
Certified
Industry Experience 34 years 10 months
Recent Reviews

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

Nov 15, 2022

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Very helpful and thorough.

Very helpful and thorough. Very courteous and efficient. Also I didn’t have a long wait.

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

Nov 05, 2022

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Good service good customer service fast response fast

Good service good customer service fast response fast service T H A N K S

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Joe Venditti

Joe Venditti

Leasing Manager
Contact Me
Dealership Experience 26 years 11 months
Industry Experience 26 years 11 months
Recent Reviews

Nov 21, 2022

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The Staff of Hawk Ford is what makes Hawk a A 1

The Staff of Hawk Ford is what makes Hawk a A 1 Dealership!!! And Napelton should thank twice before getting rid of the People Who Keep Customers Returning for Life to this place!! Cause I will find a New Dealership or go to where my Orginal Salesman Joe Venditti and Manager Don Burros Land New Jobs.

Nov 14, 2022

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Handled my power train with professional service.

Handled my power train with professional service. We’re very polite and everything was explained to me.

Oct 08, 2022

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Amber was awesome.

Amber was awesome. Because my car was a safety issue she got my car in right away. Also, they drove me to a restaurant so I can have lunch and picked me up when I was ready. Awesome.

Sep 27, 2022

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Went in for routine maintenance.

Went in for routine maintenance. Despite being shorthanded on mechanics, they got me in and back on the road promptly. This is the second vehicle Ive bought from Hawk and find the managers, sales and service staff to be friendly and helpful. It’s a pleasure doing business with Hawk Ford.

Sep 09, 2022

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Excellent service, polite, respectful, a pleasure doing

Excellent service, polite, respectful, a pleasure doing business with the dealership. Love the coffee in the waiting area.

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Nick Ristich

Nick Ristich

Sales Consultant

113 Reviews
Certified
Recent Reviews

Nov 01, 2022

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Our experience with Hawk Ford fr has been exceptional.

Our experience with Hawk Ford fr has been exceptional. Purchasing process was smooth. Had to work with the ladies at the service dept "Kathy and Amber" both so very nice and accommodated our needs. Anthony our salesman was outstanding. Many reasons to give them 5 stars. Nick another sales member was very nice also. He took a few minutes to congratulate us on our purchase. Every person we personally spoke with has been friendly and helpful.

Oct 02, 2022

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Nick and Luis were outstanding!

Nick and Luis were outstanding! They listened to me and found me a car that I absolutely love! Truly the best!

Sep 30, 2022

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Will never buy a car at this place.

Will never buy a car at this place. The stole my equate from my car. They manager has a bad altitude. They salesman will treat nice until you buy the car. They are a ripe off.

Sep 15, 2022

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I am filling my case to the federal trade

I am filling my case to the federal trade commission,state anttorney B.B.B.My anttonery will be involved. Very bad service.

Aug 30, 2022

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Nick was awesome!

Nick was awesome! I would send my friends and family to Hawk Ford to see Nick!

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Donny Womble

Donny Womble

Quick Lane Advisor

112 Reviews
Certified
Recent Reviews

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

Nov 15, 2022

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Everyone at the Quick Lane is always very courteous, they

Everyone at the Quick Lane is always very courteous, they provide superb service. I recommend then every opportunity I get.

Nov 15, 2022

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Very helpful and thorough.

Very helpful and thorough. Very courteous and efficient. Also I didn’t have a long wait.

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

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Jimmy Marinez

Jimmy Marinez

Quick Lane Advisor

100 Reviews
Certified
Recent Reviews

Nov 19, 2022

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Hawk Ford in My Book Is Rated Execelent in My Book Great

Hawk Ford in My Book Is Rated Execelent in My Book Great Experience, Professional Experience

Nov 18, 2022

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Very friendly and helpful.

Very friendly and helpful. Customer service is Great! Always greeting you with a smile and willing to solve your problems.

Nov 16, 2022

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I didn’t bring my car there.

I didn’t bring my car there. My son said the people were friendly. He had no problems and he was in and out in less than an hour. He was happy with the service.

Nov 15, 2022

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Everyone at the Quick Lane is always very courteous, they

Everyone at the Quick Lane is always very courteous, they provide superb service. I recommend then every opportunity I get.

Nov 15, 2022

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Very helpful and thorough.

Very helpful and thorough. Very courteous and efficient. Also I didn’t have a long wait.

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Don Boros

Don Boros

General Sales Manager
Dealership Experience 15 years 5 months
Industry Experience 32 years 5 months
Recent Reviews

Nov 21, 2022

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The Staff of Hawk Ford is what makes Hawk a A 1

The Staff of Hawk Ford is what makes Hawk a A 1 Dealership!!! And Napelton should thank twice before getting rid of the People Who Keep Customers Returning for Life to this place!! Cause I will find a New Dealership or go to where my Orginal Salesman Joe Venditti and Manager Don Burros Land New Jobs.

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

Nov 13, 2022

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Pleasure doing business with Hawk Ford this is my first

Pleasure doing business with Hawk Ford this is my first Ford and it’s fabulous

Oct 26, 2022

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Nice showroom, friendly people.

Nice showroom, friendly people. Comfortable lounge and knowledgeable sales person. The manager a very nice and friendly. No problem taking test drive with any car.

Sep 30, 2022

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Brought my car in for a simple oil change and the great

Brought my car in for a simple oil change and the great technician pointed out a few things that was wrong very knowledgeable what he was doing and I agreed with them very honest place to go for a oil change

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Karen Boll

Karen Boll

Sales Consultant
Contact Me
Dealership Experience 22 years 8 months
Industry Experience 22 years 8 months
Recent Reviews

Nov 13, 2022

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Pleasure doing business with Hawk Ford this is my first

Pleasure doing business with Hawk Ford this is my first Ford and it’s fabulous

Nov 01, 2022

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The staff is so professional and so nice!

The staff is so professional and so nice! It’s so nice to get such great customer service.

Oct 01, 2022

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The service was exceptional and the transaction was very

The service was exceptional and the transaction was very smooth and professional … I would highly recommend this location to all my family and friends ⭐️

Sep 03, 2022

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Great service and Great people very knowledgeable care

Great service and Great people very knowledgeable care about your Needs and wants , will recommend to family and friends

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

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Joe Storti

Joe Storti

Finance Director

76 Reviews
Certified
Dealership Experience 15 years 5 months
Industry Experience 22 years 7 months
St Rita H.S. IIT Loyola University
Recent Reviews

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

Nov 06, 2022

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Amber and the Hawk device team did an excellent job of

Amber and the Hawk device team did an excellent job of making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at its optimum! Amber called and checked in with me several times to get my appointment and she followed up after service was completed. This is exactly the customer service that makes for repeat buyers!

Nov 04, 2022

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My family has been dealing with hawk ford for many years

My family has been dealing with hawk ford for many years and we couldn’t be happier with the dealership. Everyone is very professional.

Oct 26, 2022

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Nice showroom, friendly people.

Nice showroom, friendly people. Comfortable lounge and knowledgeable sales person. The manager a very nice and friendly. No problem taking test drive with any car.

Oct 02, 2022

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Nick and Luis were outstanding!

Nick and Luis were outstanding! They listened to me and found me a car that I absolutely love! Truly the best!

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Ali Huseen

Ali Huseen

Sales Consultant
Recent Reviews

Sep 17, 2022

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They did a great job with the touch screen in our truck.

They did a great job with the touch screen in our truck. Music, calls, and navigation work great.

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

Jul 05, 2022

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Great communication both by phone and texts Great service

Great communication both by phone and texts Great service and quick. Everything was fixed to my satisfaction

May 24, 2022

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Our sales rep Ali Huseen was very helpful.

Our sales rep Ali Huseen was very helpful. He was very knowledgeable about the car and the accessories. Any questions I had he had an answer. I went to another Ford location but returned back to Hawkford because of Ali helpfulness.

Apr 18, 2022

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Great management, great staff, and great service, the

Great management, great staff, and great service, the mechanic shop is very clean and well organized

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Mark Gorokhovsky

Mark Gorokhovsky

General Manager
Recent Reviews

Sep 15, 2022

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I am filling my case to the federal trade

I am filling my case to the federal trade commission,state anttorney B.B.B.My anttonery will be involved. Very bad service.

Jun 15, 2022

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The service was excellent and the timing of the service

The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.

Mar 04, 2022

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Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW

Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service

Feb 18, 2022

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I’m always pleased with the level of service I receive.

I’m always pleased with the level of service I receive. They are prompt, knowledgeable, and friendly.

Jan 27, 2022

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Amazing experience! I recently bought a car and they...

Amazing experience! I recently bought a car and they found me exactly what I wanted and got me through the process quickly. I’ve always enjoyed doing business here and will continue to do so. Great people, great dealership!

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Anthony Gandara

Anthony Gandara

Sales
Contact Me
Dealership Experience 5 years 9 months
Industry Experience 16 years 10 months
Recent Reviews

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

Jun 08, 2022

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Antony Gandara, es muy amigable hace buen trabajo

Antony Gandara, es muy amigable hace buen trabajo recomendable porque ayuda en la venta y da buenos precios

Jun 08, 2022

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Hi Anthony Gandara da muy buen servicio y una excelente

Hi Anthony Gandara da muy buen servicio y una excelente atención, pero sobre todo muy amable.

May 31, 2022

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Friendly personal, salesman was knowledgeable about all

Friendly personal, salesman was knowledgeable about all my questions, place is clean that wasn’t my first time there, but definitely I will recommend

Mar 14, 2022

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Went to get a oil change and the service was great they

Went to get a oil change and the service was great they we’re very kind and understanding

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Jerry Triplett (JT)

Jerry Triplett (JT)

Finance Manger
Recent Reviews

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

Nov 13, 2022

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Pleasure doing business with Hawk Ford this is my first

Pleasure doing business with Hawk Ford this is my first Ford and it’s fabulous

Nov 01, 2022

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Our experience with Hawk Ford fr has been exceptional.

Our experience with Hawk Ford fr has been exceptional. Purchasing process was smooth. Had to work with the ladies at the service dept "Kathy and Amber" both so very nice and accommodated our needs. Anthony our salesman was outstanding. Many reasons to give them 5 stars. Nick another sales member was very nice also. He took a few minutes to congratulate us on our purchase. Every person we personally spoke with has been friendly and helpful.

Oct 25, 2022

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Great customer service was offered for something that was

Great customer service was offered for something that was out of Hawk Ford control. Each rep was kind supportive and offered updates.

Sep 18, 2022

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Manger was good at making up for sells representative.

Manger was good at making up for sells representative. Explained things clearly which covered confusion.

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Bert Abdullah

Bert Abdullah

Sales
Contact Me
Dealership Experience 6 years 7 months
Industry Experience 13 years 6 months
Born and lives in Chicago (Southside), where I First found the love of all things Sports, Family, and dealing with people through vehicle sales. I've sold cars for many years, and after a little more than a year out of the business (had a second little girl to complete my collection of love), I've moved closer to home, to continue to build a solid customer base, by making fair, transparent deals to all who would confide in my services.
Recent Reviews

Nov 06, 2022

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Amber and the Hawk device team did an excellent job of

Amber and the Hawk device team did an excellent job of making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at its optimum! Amber called and checked in with me several times to get my appointment and she followed up after service was completed. This is exactly the customer service that makes for repeat buyers!

Oct 26, 2022

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Nice showroom, friendly people.

Nice showroom, friendly people. Comfortable lounge and knowledgeable sales person. The manager a very nice and friendly. No problem taking test drive with any car.

Oct 21, 2022

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The people were friendly and knowledgeable.

The people were friendly and knowledgeable. Our sales man went above and beyond to make the sales go smooth.

Oct 15, 2022

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Great customer service Albert listened to what I was

Great customer service Albert listened to what I was looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired.

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

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Fay Hussein

Fay Hussein

Sales Consultant
Contact Me
Industry Experience 7 years 4 months
Born and raised in the beautiful village of Oak Lawn. Started as an apprentice technician at Highland Park Ford. Later became certified in diesel. Unfortunately I suffered an injury in the lower back L4/L5 herniated disc. However I did not let that change my love for automobiles. I took my talents to the sales floor and now I couldn't be happier!
Recent Reviews

Sep 02, 2022

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Their service center is top notch.

Their service center is top notch. They fixed a towing recall and a full service oil change. Grade A+.

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

Aug 21, 2022

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Great sales team.

Great sales team. Fay is wonderful. Helped out with everything my family needed to get us in the right car for us.

Aug 18, 2022

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Fay was very easy to deal with and very informative.

Fay was very easy to deal with and very informative. We have purchased three vehicles from Hawk Ford

Apr 30, 2022

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There was no bs going on there, went to see a car, they

There was no bs going on there, went to see a car, they had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice to myself and my daughter but the salesman Fay as great!

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Michael Schlamadinger

Michael Schlamadinger

Sales Manger
Recent Reviews

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

Nov 06, 2022

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Employee Rating

Amber and the Hawk device team did an excellent job of

Amber and the Hawk device team did an excellent job of making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at its optimum! Amber called and checked in with me several times to get my appointment and she followed up after service was completed. This is exactly the customer service that makes for repeat buyers!

Oct 26, 2022

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Nice showroom, friendly people.

Nice showroom, friendly people. Comfortable lounge and knowledgeable sales person. The manager a very nice and friendly. No problem taking test drive with any car.

Sep 15, 2022

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I am filling my case to the federal trade

I am filling my case to the federal trade commission,state anttorney B.B.B.My anttonery will be involved. Very bad service.

Aug 21, 2022

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Great sales team.

Great sales team. Fay is wonderful. Helped out with everything my family needed to get us in the right car for us.

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Jimmy Segura

Jimmy Segura

Sales Consultant
Recent Reviews

Nov 14, 2022

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Employee Rating

Handled my power train with professional service.

Handled my power train with professional service. We’re very polite and everything was explained to me.

Jul 14, 2022

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Employee Rating

The service and the staff is exceptional our sales Rep

The service and the staff is exceptional our sales Rep Nick is the best He is very detailed thorough and thoughtful

May 31, 2022

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Friendly personal, salesman was knowledgeable about all

Friendly personal, salesman was knowledgeable about all my questions, place is clean that wasn’t my first time there, but definitely I will recommend

Feb 10, 2022

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This was my first visit to Hawk Ford's service...

This was my first visit to Hawk Ford's service department. Overall, it was a good experience. Amber kept me aware of the progress and timing. The waiting area is well appointed and welcoming. I am not giving five stars because I made the appointment for two recalls, only one was mentioned as completed. I will have to call for an explanation. I can only assume the 10k mile service was completed, because there was no supporting documentation to tell me exactly what was done. I had to ask the Cashier to apply my Ford Pass points to the total due. When I got on my vehicle there was mud splashed on my windshield and the Oil life monitor was still on display. I had to figure out how to make it go back to my normal display preference. Oil change reminder falling off the window; no seat or floor protectors used. It was a messy weather day so the sloppiness was easily noticeable. These are things that were done routinely at my previous dealership service center. I want to be able to give five stars when I got back for the forgotten second recall.

Feb 07, 2022

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Employee Rating

Great customer service! Timely follow up. Sales associate...

Great customer service! Timely follow up. Sales associate was attentive to detail to our needs.

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Jay Sweis

Jay Sweis

Business Development Manager
Contact Me
Dealership Experience 4 years 2 months
Recent Reviews

Aug 26, 2022

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Employee Rating

Great customer service very nice staff shop dud a great

Great customer service very nice staff shop dud a great job oil change took thirty minutes it was fast

Apr 28, 2022

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Employee Rating

I have purchased six vehicles from hawk ford over the

I have purchased six vehicles from hawk ford over the years, wonderful dealership and wonderful service and people like joe vendetti and Amber make the car experience beautiful.

Apr 14, 2022

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It took them 5 hours to do a simple repair for a part

It took them 5 hours to do a simple repair for a part that cost 65 bucks and they charge me 580 for the job

Mar 05, 2022

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The sales reps are very helpful.

The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.

Jan 19, 2022

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We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

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Irving Gasca

Irving Gasca

Sales Consultant
Recent Reviews

Nov 06, 2022

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Employee Rating

Best ever.

Best ever. Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work together.

Sep 18, 2022

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Manger was good at making up for sells representative.

Manger was good at making up for sells representative. Explained things clearly which covered confusion.

Aug 31, 2022

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Very friendly agent and good customer experience, my

Very friendly agent and good customer experience, my request for service was handled very efficiently and timely, Great work was performed!! Seating area is comfortable with great coffee, and tv, clean restrooms! Any concerns were addressed, left dealership very pleased!

Aug 30, 2022

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Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

May 13, 2022

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The experience was very special and the service staff was

The experience was very special and the service staff was very polite Thank you everyone e

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Stan Gibson

Stan Gibson

Sales Consultant
Recent Reviews

Nov 06, 2022

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Employee Rating

Best ever.

Best ever. Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work together.

Sep 18, 2022

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Manger was good at making up for sells representative.

Manger was good at making up for sells representative. Explained things clearly which covered confusion.

Aug 30, 2022

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Employee Rating

Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

Aug 05, 2022

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The dealership has professional sales people.

The dealership has professional sales people. The dealership has nice cars, and they treat you good.

Aug 03, 2022

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My order for a Mach-E was handled efficiently.

My order for a Mach-E was handled efficiently. I chose Ford Motor Credit for financing from the dealer since it provided the best rate. Even though I had an excellent credit rating my too banks could not compete.

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Mitchell Maryfield

Mitchell Maryfield

Commercial Account Manager
Recent Reviews

Aug 30, 2022

Dealership Rating
Employee Rating

Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

Jul 21, 2022

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Service on my vehicle was thorough and timely.

Service on my vehicle was thorough and timely. Communication was great every step of the way. The service team is respectful and professional.

May 29, 2022

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Horrible at communicating and definitely not forthcoming

Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all

Mar 31, 2022

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I love this dealership they always look out with

I love this dealership they always look out with upgrades on my car and always polite

Jul 16, 2021

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Employee Rating

Mitch our salesman was wonderful to help us with the out...

Mitch our salesman was wonderful to help us with the out of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B from KC

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Anthony Guiliano

Anthony Guiliano

Sales Consultant
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Dealership Experience 1 years 8 months
Industry Experience 2 years
Recent Reviews

Nov 10, 2022

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Employee Rating

Very friendly dealership.

Very friendly dealership. Nick Shaqra is a very friendly and pleasant individual to deal with. Anthony Guiliano was very pleasant and knowledgeable in his work as well. When my vehicle arrived at the dealership, it was a quick and easy purchase transaction. There were no dealer games played like you would hear at other dealerships. Offered me a very fair amount of money for my trade and stuck to the previously agreed price for the new vehicle I was purchasing. This was truly a great car buying experience.

Nov 01, 2022

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Our experience with Hawk Ford fr has been exceptional.

Our experience with Hawk Ford fr has been exceptional. Purchasing process was smooth. Had to work with the ladies at the service dept "Kathy and Amber" both so very nice and accommodated our needs. Anthony our salesman was outstanding. Many reasons to give them 5 stars. Nick another sales member was very nice also. He took a few minutes to congratulate us on our purchase. Every person we personally spoke with has been friendly and helpful.

Oct 21, 2022

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The showroom very clean.

The showroom very clean.The salesman very patient.The service was great. Very good customer service.I would refer others to this location.

Sep 03, 2022

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The staff at Hawk Ford are friendly and always willing to

The staff at Hawk Ford are friendly and always willing to negotiate with you, would definitely recommend.

Aug 30, 2022

Dealership Rating
Employee Rating

Very nice customer service in every department and I'm

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much

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Bob Mels

Bob Mels

Used Car Manger
Recent Reviews

Sep 15, 2022

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Employee Rating

I am filling my case to the federal trade

I am filling my case to the federal trade commission,state anttorney B.B.B.My anttonery will be involved. Very bad service.

Mar 05, 2022

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The sales reps are very helpful.

The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.

Mar 04, 2022

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Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW

Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service

Jan 19, 2022

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Employee Rating

We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

Dec 11, 2021

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Employee Rating

In the beginning I was straight up lied to but then under...

In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.

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Luis Velazquez

Luis Velazquez

Sales Consultant
Contact Me
Dealership Experience 9 months
Industry Experience 13 years
Recent Reviews

Nov 14, 2022

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Employee Rating

Handled my power train with professional service.

Handled my power train with professional service. We’re very polite and everything was explained to me.

Nov 06, 2022

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Employee Rating

Best ever.

Best ever. Interest rates. Kind freindly curtouse. Get the deals done. Tell the the truth up front. No beating around the bush. They are awsome and work together.

Oct 21, 2022

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Best service Quality work great people on time very

Best service Quality work great people on time very satisfied with over all expectations will definitely come back

Oct 02, 2022

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Nick and Luis were outstanding!

Nick and Luis were outstanding! They listened to me and found me a car that I absolutely love! Truly the best!

Aug 06, 2022

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The staff with the exception of my salesman could be more

The staff with the exception of my salesman could be more friendly, but overall it was a decent experience.

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Janette Lopez

Janette Lopez

Internet Sales Rep
Recent Reviews

Nov 06, 2022

Dealership Rating
Employee Rating

Amber and the Hawk device team did an excellent job of

Amber and the Hawk device team did an excellent job of making sure my truck was serviced both timely and thoroughly. They checked everything from oil to tires and I feel safe that my truck is driving at its optimum! Amber called and checked in with me several times to get my appointment and she followed up after service was completed. This is exactly the customer service that makes for repeat buyers!

May 29, 2022

Dealership Rating
Employee Rating

Horrible at communicating and definitely not forthcoming

Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all

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Stephanie Fernandez

Stephanie Fernandez

Internet Sales Rep
Contact Me
Dealership Experience 5 months
Recent Reviews

Nov 13, 2022

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The greatest dealership ever one to repair your broken

The greatest dealership ever one to repair your broken car to pass emissions test thanks

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Mike Ryan

Mike Ryan

Fleet Account Manager
Recent Reviews

Jun 03, 2021

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Employee Rating

Hawk Ford service manager mike is unprofessional. He is...

Hawk Ford service manager mike is unprofessional. He is trying to over charge for my car. They are fixing things that are not the problem

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Conor Smith

Conor Smith

Internet Service Rep
Recent Reviews

Aug 18, 2022

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Pete, Donnie, and Jimmy in the Quick Lane are all

Pete, Donnie, and Jimmy in the Quick Lane are all fantastic. Informative, helpful, and straight to the point. They even provided me with a list of recommended work that my car needed I wasn't even aware of! That's service.

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